hp customer support software & driver download

My first call to HP's chat support, made on a Thursday at 2:41 p.m., was, in a word, stressful. The customer-support team is available between 8 a.m. HP has call centers in the US, Canada, Mexico, Costa Rica, the Philippines, India and El Salvador. Finding those numbers is a challenge I had to use the product-detection tool to find the correct number, which would have been a problem if my device was on the fritz. You can reach HP's phone support by dialing 88, or by calling the direct line for each product line: Envy (1-80), Spectre (1-88), OMEN (1-86) and HP Elite (1-86). Arshay was friendly and answered each of my queries within minutes. The response from Akshay included the correct link to the Edge browser and assurance that I could reach out if I got stuck. I have only good things to say about HP's Twitter support team, which told me how to download the new Edge browser 3 minutes after I sent them a DM. Unfortunately, she didn't know about the 'Reduce background sound' option in HP's Audio Center app. Jivan sent me detailed instructions on how to access the Windows 10 Sound settings to change the microphone sound levels and disable the sound effects options. My question about how to reduce background noise picked up by my mic was adequately resolved, if not entirely.

I sent a Facebook message to the HP Support account and received a reply just short of 3 hours later. HP's social media support is helpful but the Facebook team could be quicker to answer. When I told him I would be, he abruptly asked 'Anything else apart from this?' then thanked me and left. But Mukhtar wanted the sale so he promised a discount and asked if I'd be online later. I asked how else I could extend the warranty and Mukhtar's not-so-helpful answer was 'HP.com.' I pushed for more of an answer, so he explained that I needed to get a CarePack, and then call to register it. Mukhtar was going to extend my warranty right then and there, but I told him I didn't have my card info on me. I was surprised when he explained that if my computer isn't sent in for repairs before the warranty expires, I could claim the money as a rebate at the end of the period. He explained that I could pay $90 to extend my warranty for two additional years and that it would cover accidental damage as well. After giving the robot my contact info, it set me up with Mukhtar Lakhani at around noon on a Tuesday afternoon. You have to go through the Virtual Agent to get to HP's proper webchat - the one with a human on the other end. HP clearly has some flaws to iron out with its virtual assistant tool.

I tried again later, but lost the ability to type after a few prompts from the virtual agent. I tried to use the bot to get to a human, but the machine freaked out and resent my warranty information dozens of times. Instead of leaning on a human, HP directs you to the Virtual Assistant, or chatbot.

Hp customer support software & driver download